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Launcher Troubleshooting

Problem-centric guide for common Launcher issues. Use the area-specific pages for focused steps and references.

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General Tips

  • Validate JSON syntax for policy loading issues.
  • Check policy paths and permissions.
  • Review launcher and client logs for detailed error information.
  • Use Retry after changing policy files or settings.

Log Locations

Turbo client logs are written to %LOCALAPPDATA%\Turbo\Logs and contain both launcher-specific logs and client logs for launches:

  • Launcher logs: TurboLauncher_YYYYMMDD_HHMMSS_XXXXX.log
  • Client logs: turbo_YYYYMMDD_HHMMSS_XXXXX.log