Close icon
We have released product updates for compatibility with Windows Update KB5046740.
If you are experiencing issues with this update, please use the latest version of Turbo Studio and Client.
Turbo Server administrators should update to the latest Turbo VM release per our upgrade guide.

Terms of Service

Acceptable Use Policy

This Acceptable Use Policy sets forth guidelines for acceptable use of Turbo's network and systems (the "Turbo Network") and its services, software and products ("Turbo Services" together with the Turbo Network, the "Turbo Network and Services") by our customers, resellers and other users of the Turbo Network and Services (each, a "Customer"). This list is not meant to be exhaustive, but merely illustrative of examples of conduct deemed by Turbo to be inappropriate, improper or harmful to Turbo's reputation, Network or Services and therefore prohibited when using the Turbo Network and Services.

The guidelines and restrictions in this Acceptable Use Policy on use of the Turbo Network and Services by a Customer shall apply equally to the Customer's employees and any other person or entity that is provided access to the Turbo Network and/or Services directly or indirectly by the Customer ("Users"). By using the Turbo Network and Services, Customer acknowledges that it has read, understood and agrees to comply with the terms of this Acceptable Use Policy. Customer shall (i) ensure that its Users comply with this Acceptable Use Policy and (ii) be responsible for violations of this Acceptable Use Policy by Customer or its Users.

General Conduct

Customer must use the Turbo Network and Services in a manner consistent with the permitted use of such Turbo Network and Services. Unless otherwise expressly permitted in writing by Turbo, Customer may not assign, transfer, distribute, resell, lease or otherwise provide access to any third party to the Turbo Network or Services, or use the Turbo Network or Services with or for the benefit of any third party (other than Internet end users). Customer may only use the Turbo Network and Services for lawful purposes and in accordance with this Acceptable Use Policy. Customer may not use the Services to engage in mining cryptocurrency.

Responsibility for Content

Turbo takes no responsibility for any Customer or User content created, accessible or delivered on or through the Turbo Network and Services. Turbo does not monitor or exercise any editorial control over such content. Customer is solely responsible for (i) any content published or made available through the Turbo Network or Services by Customer and its Users and (ii) compliance with all laws applicable to the publication and distribution of such content. Customer shall be solely responsible for maintaining a copy of its content.

Inappropriate and Illegal Content

Customer shall not use the Turbo Network and Services to transmit, distribute or store material that is inappropriate as reasonably determined by Turbo, or material that is illegal, defamatory, libelous, indecent, obscene, or inconsistent with the generally accepted practices of the Internet community. Customer shall ensure that its and its Users' use of the Turbo Network and Services and all content transmitted, distributed or stored on the Turbo Network do not violate any applicable domestic or foreign laws or regulations including but not limited to laws relating to content distribution, encryption or export or any rights of any third party. Customer shall not use the Turbo Network and Services to transmit, distribute or store material that contains a virus, worm, Trojan horse, malware, spyware, or other component harmful to the Turbo Network and Services, any other network or equipment, or other Users. Customer shall not use the Turbo Network and Services to engage in any action or practice that reflects poorly on Turbo or otherwise disparages or devalues Turbo's reputation or goodwill.

Intellectual Property

Customer shall not use the Turbo Network and Services in any manner that would infringe, dilute, misappropriate, or otherwise violate any privacy or other personal rights or any intellectual property rights, including but not limited to, copyrights and laws protecting patents, trademarks, trade secrets or other proprietary information. If Customer uses a domain name in connection with its use of the Turbo Network and Services, such domain name must not violate any trademark, service mark, or other rights of any third party.

Fraudulent/Misleading Content

Customer shall not use the Turbo Network and Services to transmit or distribute material containing fraudulent offers for goods or services, or any advertising or promotional materials that contain false, deceptive, or misleading statements, claims, or representations.

Email and Spam

Customer shall not use the Turbo Network and Services to send unsolicited e-mail messages or Usenet postings, including, without limitation, bulk commercial advertising or informational announcements ("spam"). Further, Customer is prohibited from using the service of another provider to send spam or to otherwise promote a site hosted on or connected to the Turbo Network. In addition, Customer shall not use the Turbo Network and Services to (a) send e-mail messages or Usenet postings which are excessive and/or intended to harass or annoy others, (b) continue to send e-mail messages or Usenet postings to a recipient who has indicated that he/she does not wish to receive them, (c) send e-mail messages or Usenet postings with forged header information, or (d) send malicious e-mail messages or Usenet postings, including, without limitation, "mailbombing." Turbo reserves the right to charge Customer at Turbo's standard rates for time required to handle any complaints that Customer or User violate this Email and Spam section.

Resource Utilization

Customer shall not use the Turbo Network and Services in a manner that consumes excessive CPU, memory, disk, network, power, or other resources, as determined by Turbo in its sole discretion. Customer is prohibited from using the Turbo Network and Services to engage in mining of cryptocurrency.

Security Violations

Customer is prohibited from violating or attempting to violate the security of the Turbo Network and Services, or any third party network, system, server, or account, including, without limitation, engaging in any of the following activities: (a) accessing data, servers, accounts, databases, etc. which such Customer is not authorized to access, (b) impersonating Turbo personnel, (c) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (d) attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of overloading, "flooding," "mailbombing," "denial of service" attacks, or "crashing," (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, (f) taking any action in order to obtain services to which such Customer is not entitled, or (g) attempting to utilize another party's account name or persona without authorization from that party. Customer is also prohibited from attempting any action designed to circumvent or alter any method of measuring or billing for Turbo Services. Violations of system or network security may result in civil or criminal liability.

Turbo Rights and Remedies

If Customer becomes aware of any content or activity that violates this Acceptable Use Policy, Customer shall take all necessary action to prevent such Content from being executed on, routed to, passed through, or stored on the Turbo Network. To the extent Turbo becomes aware of any content or activities that Turbo deems, in its sole discretion, to be in violation of this Acceptable Use Policy, Turbo may immediately block access to such content or compute resources, suspend or terminate any affected Turbo Services, or take any other actions Turbo deems appropriate. Turbo shall be solely responsible for determining if any content or action violates this Acceptable Use Policy. Turbo reserves the right to terminate or suspend services if the continued provision of services would violate law or otherwise harm Turbo's Network, Services or customers.

Turbo also reserves the right to cooperate with legal authorities and third parties in the investigation of alleged wrongdoing, including disclosing the identity and other Customer information of the party that Turbo deems responsible for the wrongdoing. Turbo may immediately suspend or terminate in instances where continued provision of Services would have a material adverse effect on Turbo. Turbo shall not be liable for any damages of any nature suffered by any Customer, User, or any third party resulting in whole or in part from Turbo's exercise of its rights under this Acceptable Use Policy. Customer agrees to indemnify Turbo for any and all damages, claims, suits, costs or expenses asserted against or incurred by Turbo related to or in connection with a violation of this Acceptable Use Policy by Customer or its Users.

Turbo reserves the right to modify this Acceptable Use Policy from time-to-time, in its sole discretion, effective upon posting a revised copy of the Acceptable Use Policy on the Turbo web site. Any use of the Turbo Network and Services after such modification shall constitute acceptance of such modification.

Updated July 16, 2018

Have a question about our Terms? Get in touch