Troubleshooting

Troubleshooting

Cannot use the Control + Click shortcut to right-click on a Mac

Some Mac shortcuts, such as Control + Click to right-click, may not work correctly because Windows applications use the same shortcut combination for a different purpose. In this case, Control + Click will add the clicked element to the current selection on a Windows application. To right-click on Turbo for Mac, use a standard mouse right-click or tap with two fingers on the trackpad.

Launch fails with dialog "Error The session disconnected unexpectedly: Windows Sockets connect failed".

Firewall settings are blocking the required ports or addresses. Ensure that port 443 and 3389 are allowed in your firewall settings.

The application does not respond to my clicks when launching in cloud from the Turbo Launcher for Mac.

Disable Use Extended RAIL under the Turbo Launcher settings ().

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